Ongoing strategic partnership
Fractional CMO Leadership
Enterprise-level marketing leadership, without the overhead of a full-time hire.
Growing dental and medical groups eventually hit the same wall: marketing decisions have outgrown reactive, decision-by-decision management. An owner is making budget calls, evaluating vendors, and setting strategy in the gaps between running the actual practice, usually without a clear way to know if any of it is working. Fractional CMO Leadership closes that gap by putting an experienced marketing executive at the table, on an ongoing basis, without the cost and commitment of a full-time salaried hire.
Who This Is For
This engagement is built for practice owners who need a strategic partner setting direction, not just another vendor executing tactics. It's a fit if:
- You're growing past a single location and marketing decisions have outgrown reactive, decision-by-decision management
- You've outgrown your current agency or in-house resource, but aren't ready for a full-time CMO's salary and overhead
- You want every marketing dollar tied to a measurable outcome, and a clear person accountable for that outcome
How It Works
Every engagement starts with a structured onboarding process, not a generic marketing plan dropped onto your business.
Phase 1: Discovery & Audit
I start by reviewing your current marketing performance: channel mix, spend, vendor relationships, lead flow, and how (or whether) any of it currently ties back to new patients and revenue. This isn't a surface-level check-in. It's the same rigor I'd apply if I were about to take financial responsibility for the outcome, because I am.
Phase 2: Strategy & 90-Day Roadmap
From the audit, I build a growth strategy and a specific 90-day set of priorities: what to start, what to stop, what to fix, and what to scale. This becomes the working document for the engagement, not a one-time deliverable that sits in a drawer.
Phase 3: Execution & Accountability
I lead regular marketing meetings with ownership and practice leadership, allocate and adjust budgets across locations, channels, and vendors, and hold every agency, contractor, and internal team member accountable to the plan. This is where most fractional arrangements fall short: strategy without ongoing accountability is just a slide deck. I stay in the work.
Phase 4: Reporting & Optimization
You get a marketing scorecard built around outcomes you can actually use to make decisions: new patients, booked appointments, case value, revenue. As results come in, the 90-day priorities get revisited and adjusted. This isn't a static plan; it's a living one.
What's Included
Investment
Fractional CMO Leadership is priced as a custom monthly retainer, based on the number of locations, the complexity of your current marketing operation, and the scope of oversight required. Pricing is not one-size-fits-all: a two-location group with a single agency relationship requires a different level of engagement than a seven-location group managing multiple vendors and an internal marketing coordinator. During the discovery call, we'll talk through your specific situation so any proposal reflects the actual scope of the work, not a generic package.
Frequently Asked Questions
What is a Fractional CMO?
A Fractional CMO is an experienced Chief Marketing Officer who works with a business on a part-time or contracted basis, rather than as a full-time employee. Instead of hiring one company's marketing leadership internally, a Fractional CMO splits strategic oversight across a small number of client relationships, bringing executive-level marketing expertise to businesses that need it without the cost of a full-time hire.
What Does a Fractional CMO Do?
A Fractional CMO sets marketing strategy and holds a business accountable to it, the same responsibilities a full-time CMO would carry. That includes setting growth priorities, allocating marketing budgets across channels and vendors, directing (or replacing) agencies and internal staff, and connecting every marketing dollar spent to a measurable business outcome. The role is strategic and executive-level, not tactical execution like running ads or posting on social media.
When Should You Hire a Fractional CMO?
The right time is usually when marketing decisions have outgrown reactive management, but the business isn't yet ready for a full-time CMO's salary and overhead. Common signals include: growing past a single location without a consistent marketing system, an existing agency or marketing staff that lacks strategic direction, or an owner who's currently making marketing decisions personally without the time or specialized expertise to evaluate them well.
How Much Does a Fractional CMO Cost?
Fractional CMO pricing varies significantly based on the scope of the engagement, typically structured as a monthly retainer rather than a flat fee. Cost depends on factors like the number of locations involved, the complexity of the current marketing operation, and how much day-to-day oversight is required. During a discovery call, pricing is discussed based on your specific situation rather than a generic package, since a two-location practice and a seven-location group require meaningfully different levels of engagement.
How is this different from hiring a marketing agency?
An agency executes tactics: running ads, managing social media, building websites. A Fractional CMO sets the strategy those tactics should serve, decides which agencies and vendors to use (or stop using), and holds all of them accountable to outcomes. Many clients keep their existing agencies in place; I just make sure they're doing the right work and being measured against the right numbers.
How much time does this require from me as the owner?
Meaningfully less than managing marketing yourself, and more focused than a reactive approach. Expect regular strategic check-ins rather than day-to-day involvement in campaigns, vendor calls, or budget line items.
What if I already have marketing staff or an agency?
That's common, and this role doesn't require replacing them. Fractional CMO Leadership typically sits above existing staff and vendors, directing and holding them accountable rather than duplicating their work.
How long is a typical engagement?
Most engagements run on an ongoing monthly basis rather than a fixed-term contract, since the value comes from sustained strategic oversight, not a one-time project. Many clients start with an initial commitment period to establish the working rhythm before continuing month to month.
What results should I expect, and by when?
The 90-day roadmap is designed to produce visible movement in that window, whether that's cleaned-up reporting, a corrected budget allocation, or early gains in patient acquisition. Meaningful revenue-level results typically build over two to three quarters, since real strategic marketing shifts take longer than a single campaign to compound.
Is this the right starting point, or should I start with the Audit?
If you're fairly confident you need ongoing leadership and want to move directly into that relationship, Fractional CMO Leadership is the right starting point. If you're not yet sure where your marketing currently stands, the Marketing Accountability Audit is a lower-commitment way to get a clear picture first, one that often leads directly into this engagement once the gaps are identified.
Related Services
Multi-Location Marketing System
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Explore Multi-Location Marketing System →Patient Call Handling Audit
A fast, low-cost audit of what happens after your marketing generates a call, and how much revenue is being lost before it's ever answered.
Explore Patient Call Handling Audit →Ready to Talk?
A 30-minute discovery call is the easiest way to find out if Fractional CMO Leadership is the right fit for where your practices are right now.
